Systems and procedures put into place by Cromptons Solicitors include a database that stores client’s details. This database system is known as Proclaim. Information regarding the client I.e. clients phone numbers, address accident dates etc are all mostly stored on Proclaim.
Organisational and legal requirements are also put in place to protect and keep confidential information secure. As per the firm’s policy all employees are put on notice that they should not divulge nor communicate about the firm to any other organisation or person unless it be a partner or manager at the firm. Confidential information of any kind whatsoever relating to the firm, its business, commercial matters, private matters and trade secrets but above all, confidential information about the firm’s clients. The purpose of the information you hold is to be considered, the length of time that the details should be stored is also considered